Mobile Device Management

Mobile device management tech set to take off


With the tsunami of mobile devices infiltrating the enterprise, companies will adopt Mobile Device Management technologies in record numbers over the next five years.

Mobile device management (MDM) includes software that provides the following functions: software distribution, policy management, inventory management, security management and service management for smartphones and media tablets.

Gartner predicts that through 2017, 90% of enterprises will have two or more mobile operating systems to support. In the past year, many companies have moved to Apple as their main mobile device platform, with others to follow over the next 12 to 18 months. As other operating systems like Android mobile platforms grow, MDM will need to be adopted.

The only way that IT staff can maintain control over mobile device proliferation is by separating mobile computing devices into three distinct device classes: trusted standard devices provided by the company, tolerated devices and non-supported devices. In this scenario, users are given a predefined list of supported technologies in each class, along with a budget for the projected amount that each selection consumes.

By implementing a structured support system with varied support levels, IT organisations can shield business information and enforce policies about data movement between the device and the corporate network, while enabling users to adopt the device they deem most appropriate. Organisations will find it hard to achieve an efficient mobile-support system if all platforms are not managed the same way under enterprise requirements. Like PCs, mobile devices are forms of client access devices, and the policies for them should be similar in strength but optimised for mobile usage to those governing PCs.

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